Privacy Policy

Last updated: September 27, 2026

GymFixNY ("GymFixNY," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through gymfixny.com (the "Site"), how we use and share it, and the choices available to you. By using the Site, you agree to the practices described here.

1. Information We Collect

Information You Provide

When you submit a contact form, request a quote, or call or email us, we may collect your name, phone number, email address, service address, equipment brand and type, a description of your issue, and any other details you choose to share.

Information Collected Automatically

When you visit the Site, we and our third-party service providers automatically collect certain information, including your IP address, browser and device type, operating system, referring URL, pages viewed, and the date and time of your visit. This information is collected using cookies, pixels, tags, and similar technologies described below.

2. Cookies & Advertising / Analytics Technologies

We use the following third-party tools to understand how visitors use the Site, measure the performance of our advertising, and improve our services. Each provider may set its own cookies and collect data subject to its own privacy policy.

• Google Analytics — helps us understand Site traffic and visitor behavior. Google Privacy Policy | Opt out of Google Analytics.
• Google Ads — used for conversion tracking and remarketing so we can measure and improve our ad campaigns. You can manage your ad settings at Google Ad Settings.
• Meta (Facebook/Instagram) Ads — the Meta Pixel helps us measure ad performance and show relevant ads on Facebook and Instagram. See Meta's Privacy Policy and manage preferences in your Meta ad settings.
• LinkedIn Ads — the LinkedIn Insight Tag helps us measure conversions from LinkedIn campaigns. See LinkedIn's Privacy Policy and opt-out settings.
• Microsoft Clarity — provides anonymized session recordings and heatmaps that help us understand how visitors use the Site and improve usability. See Microsoft's Privacy Statement.

You can control cookies through your browser settings, including blocking or deleting them. Blocking some cookies may affect how the Site functions. Where required by law, we will request your consent before setting non-essential cookies.

3. How We Use Your Information

• To respond to service requests, quotes, and inquiries
• To connect you with a service provider in our network who can fulfill your request (see Section 4)
• To operate, maintain, and improve the Site
• To measure and improve our marketing and advertising campaigns
• To communicate with you about your request, including by phone, email, or text
• To comply with legal obligations and protect against fraud or misuse of the Site

4. How We Share Your Information

GymFixNY operates a lead-generation and referral platform. When you submit a service request, we may share the information you provide (such as your name, contact details, service address, and description of the issue) with one or more independent, third-party service providers in our affiliated network ("Service Providers") so they can contact you and perform the requested work. Service Providers are independent businesses, not employees or agents of GymFixNY, and are responsible for their own use of your information once received. See our Terms of Service for more on how our Service Provider network operates.

We also share information with vendors who help us operate the Site and run our advertising, including the analytics and advertising providers listed in Section 2, hosting providers, and customer relationship management tools. We do not sell your personal information to unrelated third parties for their own independent marketing purposes.

We may also disclose information if required by law, to protect our rights or the safety of others, or in connection with a business transfer such as a merger or acquisition.

5. Your Choices

• Cookies: Adjust your browser settings to block or delete cookies, or use the opt-out links in Section 2.
• Marketing communications: You may opt out of marketing emails using the unsubscribe link in any email, or by contacting us directly.
• Do Not Track: Our Site does not currently respond to browser "Do Not Track" signals.

6. Your Privacy Rights

Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information, or to opt out of certain sharing for advertising purposes (for example, under the California Consumer Privacy Act). To make a request, contact us using the information in Section 10 and we will respond as required by applicable law.

7. Data Retention & Security

We retain personal information for as long as needed to fulfill the purposes described in this Policy, unless a longer retention period is required by law. We use reasonable administrative and technical safeguards to protect your information, but no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Children's Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when posted to this page, and the "Last updated" date will reflect the most recent revision. Your continued use of the Site after changes are posted constitutes acceptance of the updated Policy.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at:

GymFixNY
service@gymfixny.com
(646) 687-1992