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Certified, licensed & insured technicians · NYC, Long Island & Westchester

service@gymfixny.com (646) 687-1992

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(646) 687-1992 Get a Free Quote

Accessibility Statement

Last reviewed . Next review planned for May 2027.

Need help right now?

If anything on this site is hard to use, call (646) 687-1992 (Mon–Fri 8 AM–6 PM, Sat 9 AM–4 PM) or email service@gymfixny.com. We can take your service request by phone or email instead of the online form.

Our commitment

GymFixNY wants everyone to be able to find information and request service on gymfixny.com, including people who use screen readers, keyboards, switch devices, voice control, magnification or high-contrast settings. Our goal is to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA, and to meet Level AAA criteria wherever they can apply to our content. We don’t claim AAA for the whole site, because some AAA criteria can’t apply to every kind of content; the exceptions are listed below.

What we’ve done

  • Text contrast of at least 7:1 for body text and 4.5:1 for large text, and visible borders on buttons and form fields.
  • A clearly visible keyboard focus outline on every link, button and form field, never hidden behind the sticky header.
  • Touch targets of at least 44 by 44 pixels for buttons and menu links.
  • Skip links, one main heading per page, a logical heading order, landmarks and labelled navigation menus.
  • A menu that works with a keyboard and closes with the Escape key; submenus open by button, never by hover only.
  • Every form field has a visible label, the right autocomplete type and a clear error message; there are no time limits and no puzzle-style CAPTCHAs.
  • Descriptive alternative text and captions for meaningful images; no text inside images.
  • Questions and answers use standard disclosure controls that work without JavaScript.
  • No auto-playing media, carousels or flashing content, and animations respect your “reduce motion” setting.
  • Layouts reflow at 320 pixels wide and at 400% zoom, and work with Windows forced-colors (high contrast) mode.
  • Plain-language writing, with technical terms explained the first time they appear, and short summaries at the top of legal pages.
  • A cookie banner that is not a pop-up trap: it can be used by keyboard and screen reader, and Reject is as easy as Accept.

How we test

We check pages with automated tools (axe-core), keyboard-only navigation, screen readers (NVDA with Chrome or Firefox on Windows and VoiceOver on Apple devices), browser zoom up to 400%, text-spacing adjustments, forced-colors mode and reduced-motion settings. We re-test when we add or change pages.

Known limitations and AAA exceptions

Accessibility exceptions log
CriterionWhereWhyAlternative
3.1.5 Reading Level (AAA)Privacy Policy, Terms of Service, Cookie PolicyLegal text needs some precise terms that are above a lower-secondary reading level.Each legal page starts with a plain-language summary; we’ll explain anything by phone or email.
3.3.6 Error Prevention, All (AAA)Service request formThe form sends right away; there is no separate review screen.All answers stay visible for checking before you press Send. To change or withdraw a request afterward, call or email us.
Form validation messagesService request formThe form uses our website platform’s built-in form component, whose error announcements we monitor and test with each platform update.Requests by phone or email are always accepted.
1.2.x Captions, Audio Description, Sign LanguageWhole siteNot applicable: the site currently has no video or audio.If we add video, it will have captions and a transcript.

Photographs on this site are illustrative. Their alternative text describes what each picture shows.

Feedback and contact

Tell us about any barrier you find, the page it’s on and the device or assistive technology you use. Email service@gymfixny.com with the subject “Accessibility” or call (646) 687-1992. We aim to reply within five business days and to fix confirmed problems as quickly as we can.

Technical details

The site relies on HTML, CSS, WAI-ARIA where native HTML isn’t enough, and JavaScript for enhancements only; core content and the menu remain usable without JavaScript. It is designed for current versions of major browsers and assistive technologies.